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Fidelity Investments

Engaged employer

Terrible - Financial Associate Fidelity Investments Employee Review

1.0
2 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Health benefits and 401k are decent.

Cons

The call center environment is unbearable. You’ll be on the phones constantly with your breaks scheduled for you. You only get time off of the phones to be yelled at by your manager for stupid, minuscule details. Nothing you do will ever be good enough. The constant barrage of awful customers on the phone and negative feedback from management will wear you down. And trying to get a role off the phones? Don’t even think about it! You’re stuck with the stigma of being a call center employee. Bottom line - This place will suck the life out of you. The day I walked out was one of the best days of my life.

Explore other reviews about Fidelity Investments

5.0
24 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and work life balance

Cons

Somewhat lower than average base pay, made up for by benefits

5.0
11 June 2018
Recommend
CEO approval
Business outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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