Best company I've worked for in 30+ years - Anonymous employee Genesys Employee Review

5.0
31 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Smart, talented, dedicated colleagues who manage to stay calm and collected in a fast-paced environment. - CEO has true focus on employees - every major decision and subsequent announcement considers impact on employees (options, career opportunities, etc.). - Strong community both within the company and with respect to external charitable organizations. - Solid benefits package, especially medical. - Free parking, easy commute. - Plenty of flexibility with respect to hours, working remotely, etc. - Fast and efficient assistance from entire support infrastructure (HR, IT, Facilities, etc.). - Best of both worlds: energy of a start-up with stability and infrastructure (and profitability) of an established company

Cons

It's not so much the fog in Daly City, as the lack of decent places to have lunch close-by. The catered lunches on Thursdays help.

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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