Pros
Former Interactive had a work hard play hard culture. Lots of talented people. Innovation was key! Great Work life balance and benefits. So much potential.
Cons
Layoffs are happening and people are leaving. Some key talented people on the Purecloud side that will be a struggle for them to fill the void. Purecloud is going through growing pains. Customers are unhappy with the product and it is uncertain if it will succeed. Too many failures and with layoffs on everyone's mind (with people being leaving or being let go), it will be super difficult to make a quality product. Morale is super low. It was not uncommon to hear people downtalking the product lines and secret talks of who is leaving next. Check out the other reviews and you will see a trend.