My experience as a Genesys Employee - Technical Supervisor Genesys Employee Review

5.0
25 July 2017
Recommend
CEO approval
Business outlook

Pros

I've been working from some US companies before, both on support and management level. Genesys is the only company that provides me whatever is needed for me to provide better management options for my team in Manila. Genesys as a whole is global, and it promotes equality across all offices.

Cons

I don't see any cons at this time

Explore other reviews about Genesys

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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