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      Genesys

      Engaged employer

      Genesys reviews

      Amazing company to work for! - Vice President Finance Genesys Employee Review

      5.0
      2 Aug 2017
      Vice president finance
      Recommend
      CEO approval
      Business outlook

      Pros

      Genesys has a very bright future. It has amazing technology with a clear vision and strategy. Genesys has a strong focus on employee engagement, strong leadership and an ownership structure that is long term focused and less influenced quarterly results that often leads to reactionary decisions not in the best interests of the company or employees.

      Cons

      Genesys is going through significant change and this can cause turbulence and a heavier workload than normal.

      Explore other reviews about Genesys

      5.0
      29 June 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      26 June 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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