Strategic Business Consultant - Anonymous employee Genesys Employee Review

5.0
11 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genesys is a great company with highly motivated people. The culture is to empower you to make your own decisions, improve your talent and to own your responsibilities. That gives Genesys a great entrepreneurial style whilst being a company of 5000 people. As Strategic Business Consultant it is fantastic to learn, coach, guide and help many customers to make vision reality.

Cons

As many growing companies you'll need structure and processes. That's what Genesys needs too as it's 5000 people now. For people who worked at Genesys years ago or if you'd come from a small start-up style kind of company that might not always match expectations. You need to be open to change to work at Genesys.

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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