Corporate Expenses never paid on departure - Anonymous employee Genesys Employee Review

2.0
28 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I came from the ININ Merger to Genesys, I would say it is an OK place to work, Fairly relaxed environment and good amount of freedom.

Cons

I left the company and been dealing with expenses they haven't paid for 4 months and left covering them myself.

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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