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      Genesys

      Engaged employer

      Genesys reviews

      PS Consultant - PureEngage Cloud Provisioning Team - PS Consultant Genesys Employee Review

      5.0
      10 May 2018
      Ps consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      *Healthy Team Environment *Abundant Growth Opportunities *Friendly and Helpful Management (Both Manager in Chennai and USA) *Efficient Training and On Boarding *Hands on Experience with Latest Genesys Products Apart from above points, major advantage is the Team (CPT Chennai) , with amazing people, helping and uplifting each other and growing.

      Cons

      *Sometimes depending on the scenario, might have to work a few extra hours (compensated though)

      Explore other reviews about Genesys

      5.0
      29 June 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      26 June 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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