Genesys follows the next shiny new ball - Anonymous employee Genesys Employee Review

Burlington Engineering was part of the old SoundBite company that was bought by Genesys 5 years ago. we held onto a lot of the same culture and day to day as it was before. Genesys buys new companies and whatever the buzzword of that company sells (for SoundBite it was outbound calling).. that's the next big thing and they follow it with their budget... right now its AI.. Most of the interaction with other groups within Genesys are hard to talk to and political. it's very hard to ingratiate yourself into the Russian upper levels in Engineering.. The Burlington crew were like family. but honestly.. I'd much rather be gone then left behind. Genesys has laid off over half the staff in the Burlington office in the past year. it's become desolate and not a happy place to go anymore. I hear the Chennai office expanding to another floor