Was a great company but good people leaving - Anonymous employee Genesys Employee Review

2.0
28 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

used to have super positive collaborative team approach

Cons

since private equity took over top dogs get all the perks and $ and culture is more like a big oracle company now. many good people have left in last few years and a different place

Explore other reviews about Genesys

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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