Great people and steady growth - Software Development Manager Genesys Employee Review

5.0
24 Oct 2018
Recommend
CEO approval
Business outlook

Pros

- Smart engineers - Great senior management with vision - Leader in the industry with continuous growth

Cons

- Large company - the most senior leader at the site is SVP; there is not much opportunity to have direct face time with senior exec (CxO level) unless they visit (which is rare)

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Genesys Response
7y
Thank you for your positive review and 10 plus years working at Genesys! You’re right, we are probably overdue for a leadership visit or two to Markham. Feel free to connect with any of us on PureCloud just to say hi in the interim  Best, Tracy (Tracy Cote, Chief People Officer)

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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