Great company to work for - Senior Account Executive Genesys Employee Review

5.0
18 Nov 2018
Recommend
CEO approval
Business outlook

Pros

You'll work hard but in a meaningful way. You won't waste time discussing internal things but you'll spend time with things that matter, your customers and ways how to help them.

Cons

You'll need to find a way to find some rest, especially in Q4. Sometimes you'll work almost 24/7.

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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