There is better out there... - Sales Manager Genesys Employee Review

1.0
25 Feb 2019
Recommend
CEO approval
Business outlook

Pros

They like to spend money and won't skimp on the outings... Even though it is Private Equity money, they still spend it and show a good time, with wine, food, etc.

Cons

Private equity runs the budgets and where it is great for outings, the goals are not realistic. If we are being real here, 4/5ths of their technology is over 25 years only or considered ancient in todays terms. They really only care about the very large customers and how many millions they can do in add business. Poor management and so much favoritism that an outsider doesn't have much a chance unless he/she gets lucky

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Genesys Response
7y
Thank you for taking the time to provide feedback. We care about all of our customers and employees, and we are proud of all of our products and innovative technologies. You say you are no longer with us, but I am always happy to have a conversation. Thanks again for this feedback and all the best in the next stage of your journey. David (David Sudbey, Chief Customer Officer)

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5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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