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      Genesys

      Engaged employer

      Genesys reviews

      Great Vision and Great Culture! Energy of a start up with the resources of an industry Giant! - Sales Manager Genesys Employee Review

      5.0
      6 Mar 2019
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people, the products and the commitment to being a leader in the industry are a few of the reasons I love working at Genesys. I truly believe the company wants to each employee to succeed and fosters a culture of teamwork, hard work and the chance to celebrate achievements. There is a path for growth and development and leadership gives you support and also the opportunity to try something new. Genesys is a large company, but the momentum and energy it has and the vision to continue to innovate our platforms, makes it feel like a startup!

      Cons

      Genesys has the same challenges that many large, global companies face. Departments can feel silod at times, and it can be hard to get quick responses when you need to work within multiple departments or align resources.

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      Genesys Response
      7y
      Thank you for your positive review. You touched on some key points that make Genesys a great place to work. In your review, you put people first and that is important. Our teams are created to have the best people to drive success and that is what allows us to innovate and grow. Keep up the momentum we have right now. It is an exciting time to be a part of Genesys. Best, Greg (Greg Buck, Global Talent Brand Manager)

      Explore other reviews about Genesys

      5.0
      29 June 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      26 June 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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