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      Genesys

      Engaged employer

      Genesys reviews

      Great team, great tech, great opportunities - Senior Account Executive Genesys Employee Review

      5.0
      22 Aug 2019
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team. Good sense of purpose and solid solution set to take to the market. With a key focus on cloud and comprehensive roadmaps, Genesys is an exciting proposition . Great back end resources & internal support to help you do your job.

      Cons

      Genesys needs to work harder on getting its core messaging out to potential end users.

      Explore other reviews about Genesys

      5.0
      29 June 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      26 June 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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