Pros
Genesys offers a dynamic environment workplace. I've been with this company for the last thirteen years. Open minded, fun and diversity. Always striving to deliver best in class customer experience solutions across the globe. Flexible options to work either from home or nearest office. Results driven but with employee attention. I've worked for bigger multinational companies yet Genesys excels them in areas like respect and culture. Ability to acquire strategic companies that will fill in our portfolio offer without cannibalization. Great company.
Cons
We are the global leaders in Contact Center and customer experience solutions. However there is a lot of competition out there that needs to remind us we are not alone, forcing us into a natural stress alert to always improve and deliver.