Top IT and software company to work at - Professional Services Project Manager Genesys Employee Review

5.0
3 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Good salary, flexibility, adapting rapidly to market changes and demands

Cons

Too much work sometimes, the top management does not put in place measures to ease the excessive workload.

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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