An excellent place to be treated like a valued employee - Anonymous employee Genesys Employee Review

4.0
1 Dec 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good pay Excellent benefits package For the most part, really good people working around you Solid management team Good product mix

Cons

You never really have any idea what it takes to advance in the company. There is a definite "old boys club" (even though it's not just men) consisting of people that used to work together at other companies that continues to advance, and the worker bees keep plugging away at the same old job day after day. (They're still well compensated for it, though.)

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5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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