Sales and Marketing Company - Solutions Architect Genesys Employee Review

1.0
10 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Open time off is nice.

Cons

Consistently fails to deliver on promises. Sold out an entire business unit of good, dedicated people to an IT outsourcer.

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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