Nepotism and Lack of Vision - Sales Genesys Employee Review

2.0
1 June 2021
Recommend
CEO approval
Business outlook

Pros

A lot of great people

Cons

Nepotism is a huge problem across sales with a complete lack of vision and experience in developing strategy and successfully managing through change. Almost zero engagement (external and internal) from key sales leaders. The company claims to be Empathy as a Service with trust being the foundation. There is huge and proven lack of trust with a several key sales leaders. CEO is unfortunately overly self proud to say it nicely.

Explore other reviews about Genesys

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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