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      Genesys

      Engaged employer

      Genesys reviews

      10+ years and this is still a great company! - Product and Marketing Genesys Employee Review

      5.0
      20 Oct 2014
      Product and marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Genesys is a very innovative company. The CEO is passionate about the company, employee's and solutions. The technology is light years ahead of the competition and Genesys is well positioned to continue to stay as a market leader. Genesys offers many options for career advancement and promotions. It can take time, but it will happen if you put in the effort and stay focused on execution.

      Cons

      Internal processes can be a little challenging. Many have improved since divesting from Alcatel, but still some remain. Focus can also be a challenge for employees. Balancing short and long term objectives, which can change dynamically can be difficult, but not unusual for a fast growing market leader.

      avatar
      Genesys Response
      11y
      Great to hear this positive feedback from a Genesys veteran! We agree, we are lucky to have such a dynamic CEO who recognizes that employees are critical to our success. Having said that, we are sure we can always do more in terms of recognition. We’ll keep that in mind as we enter the new year and continue to emphasize both our formal and informal recognition programs.

      Explore other reviews about Genesys

      5.0
      19 May 2026
      Vp marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment. Lots of opportunity for growth

      Cons

      Not many. It's a fast moving place so people need to be comfortable with that.

      4.0
      1 June 2026
      Senior techincal support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO is very generous. Great work life balance. Excellent pay.

      Cons

      Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

      1
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