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      Genesys

      Engaged employer

      Genesys reviews

      Great place to work! - Executive Genesys Employee Review

      5.0
      31 Oct 2014
      Executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Company culture is very special. People are very passionate about customer service, customer experience, and contact center. Good teamwork and focus on customer success. People stay because they love it here. Most people I've seen leave the company have regretted it.

      Cons

      Overall no real cons. Occasionally you have some politics, some disagreements but much less then any other similar-sized tech company.

      Explore other reviews about Genesys

      5.0
      8 June 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      16 June 2026
      Product owner
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance Great product and customers

      Cons

      Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

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