What a great time to be at Genesys! - Global Vice President Genesys Employee Review

5.0
17 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Genesys is at a pivotal moment, we have amazing technology, are leaders in our space and we are poised for significant growth! We have multiple opportunities for development and growth and we are hiring. We've been very focused on inclusion and belonging and we are seeing great impact from this work and the work in partnership with our sustainability team. This makes it more than just a job, but a place you can feel good working at. I am loving all the exciting change and am looking forward to another amazing year.

Cons

Sometimes it can be overwhelming with so many priorities, but we are being very intentional about where we focus this year.

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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