Great environment! - Anonymous employee Genesys Employee Review

5.0
22 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As with any job things can get crazy - but the people on my team are great to work with and that helps balance out busier days. I get to work with a lot of smart people and I appreciate that. Stress at work is normally due to passionate responses and people working hard to make things better. We have strong technology, a good outlook, and we are in a place of change getting better all the time.

Cons

It can feel like a startup at times with all that is going on - but that is balanced with a stability no start up can match.

Explore other reviews about Genesys

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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