RIF in motion - beware of the company - Anonymous employee Genesys Employee Review

2.0
13 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Good work-life balance. * I worked with bright and fun people

Cons

Talking about empathy but do the opposite with hundreds of employees and customers.

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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