1.0
10 Mar 2023
Current employee
Recommend
CEO approval
Business outlook
Pros
The platform is incredibly user-friendly and intuitive, so it was easy to get up and running quickly.
Cons
My experience with Genesys was terrible. I was promised a lot of opportunities to grow and develop my career, but instead I was stuck in the same role for over a year. The management team is unprofessional and unresponsive to employee feedback, and the company culture is cold and uninviting. My coworkers were unpleasant and often gossiped about each other. The workload was overwhelming and there was no recognition for the hard work that I put in. It was a complete waste of time and energy. Avoid working at Genesys if you can.