Good coworkers, terrible manager - Software Engineer Genesys Employee Review

2.0
11 Dec 2023
Recommend
CEO approval
Business outlook

Pros

An inviting atmosphere with numerous opportunities.

Cons

For those new to the workforce, the onboarding process is messy and communication is scattered. As much as teamwork and togetherness are discussed in webinars, in practice this is not the case. Failure to read your manager's mind, might result in them throwing you under the bus later.

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

See reviews by: Helpful|Rating|Date|All