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      Genesys

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      Genesys reviews

      High Company Turnover - Business Development Representative (BDR) Genesys Employee Review

      2.0
      1 July 2024
      Business development representative (bdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great OOO and holidays time off.

      Cons

      Too high of retention rate from people leaving and getting fired. Team cycles out too much. Management fails to help employees which in turn created the high turnover. Laid off too many people forcing existing team to have minimal bandwidth. Forces existing hires to wear too many hats.

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      5.0
      29 June 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      26 June 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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