Don't work here - Project Manager Genesys Employee Review

2.0
24 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Coworkers a very nice on a daily basis.

Cons

Professional Services Senior leadership is terrible and non empathetic to their employees. They do not support their employees

Explore other reviews about Genesys

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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