Overloaded teams - Sales Development Genesys Employee Review

3.0
11 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are a plus, unlimited time off, free August Friday’s off, and end of year holiday time off. Great work life balance which is needed because the environment is stressful.

Cons

The whole department currently feels unstable. It can be hard to move within the department and the company, pay is not equitable to the market, other companies are paying more. Senior leadership is visibly overloaded and not able to focus enough on the team morale, layoffs created an overload of work for remaining team members, unbalanced targets/territories throughout the team, aggressive turnover, team is quickly losing diversity.

Explore other reviews about Genesys

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Great environment. Lots of opportunity for growth

Cons

Not many. It's a fast moving place so people need to be comfortable with that.

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

1
See reviews by: Helpful|Rating|Date|All