Positive - Anonymous employee Genesys Employee Review

4.0
3 June 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Telecommuting is allowed and encouraged Work schedule flexibility allows the ability to maintain work-life balance Experienced, knowledgeable staff are a pleasure to work with

Cons

Raises are rare and fairly minimal. Promotions usually don't come with a raise so it's hard to stay motivated knowing there's little reward for that "extra" push.

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5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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