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      Genesys

      Engaged employer

      Genesys reviews

      Imparcialidade - Customer Success Manager Genesys Employee Review

      3.0
      30 June 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Excelente produto, salarios, beneficios e imagem no mercado.

      Cons

      Parcialidade e falta de relação entre as promoções e demissões com os KPIs acordados.

      Explore other reviews about Genesys

      5.0
      8 June 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      1 June 2026
      Senior techincal support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO is very generous. Great work life balance. Excellent pay.

      Cons

      Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

      1
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