Great coworkers, long hours, too busy management - Anonymous employee Genesys Employee Review

4.0
17 June 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the best sales and technical staff I've worked with, including back office corporate and applications staff. Everyone understands that we are all working long hours, and try to help each other as much as possible. Almost all jobs are fully virtual office, but most sales, technical, and professional staff are road/air warriors. While the hours are very long, you can force work/life balance, especially if you are one of the rare employees who are not traveling all the time (since most of us work from home offices).

Cons

If you're not sales or technical staff, good luck with promotions or recognition.

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5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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