Back Office / Customer service agent - Back Office H&M Employee Review

3.0
9 Feb 2017
Recommend
CEO approval
Business outlook

Pros

great colleagues / management, good working environment

Cons

sometimes lack of information from management

Explore other reviews about H&M

5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

3.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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