Was fun at first but turned out to be draining and a nightmare. Lots of micromanagement and unprofessionalism. - Recruitment Consultant Hays Employee Review

Micromanagement is awful. Even if you are doing well and billing money it is never enough and they will make you know that. They will work you like a dog and set you unrealistic KPIs (even during lockdown) and then offer you minimal support to achieve them. Directors only care about how much money you can bring them, they don’t know anything about how the market has changed and still think recruitment was how it was 10/15 years ago. Very old minded. Senior managers can’t adapt to change and are very stuck in their own ways of how the recruitment market is rather than adjusting to the same way our clients work. Some managers are beyond unprofessional and rude but for some reason nothing happens to them. Very ignorant comments have been made from senior managers and I believe managers need to have some kind of unconscious bias training. They like you when your billing but if your desk starts to struggle they drop you like a pin. They don’t know how to support staff that need help the most and cherry pick individuals who they want to make successful in the business. If you are given an account to work on you will do well, however if you have to build a difficult desk from scratch don’t even Hays are not a representative organisation of what it’s like to work in London. Absolutely NO diversity in senior management at all and extremely high turn over of staff. But they don’t care, they just replace you and wait for the next person to leave. Senior managers try to make you feel bad for not working through your lunch or eating lunch at your desk but this was before Covid. That culture is disgusting and absolutely needs to change. Hays have A LOT of work to do.