Pros
I learned a lot, fast. The flat structure contributed to the empowerment of all employees to have a seat at the table and have your voice be heard and your opinion matter. I had the choice to wear many hats and learn from some of the most talented multidisciplinary people at this agency. This place is filled with great storytellers and creatives that are passionate about the work. They were always pitching for and/or looking for new ways to grow the business, but not with just any client. They were thoughtful in who they wanted to work with - companies that want to make a difference. Even though we had many projects on our plates, I remember the Principal and the Director of Creative Services always put aside some time to have these meetings and talk about projects that could contribute to social causes that were obviously going to be an investment, but I didn't realize until I moved on from Hiker that the return from those projects meant so much more than a monetary return. This speaks to Hiker Company having some of the most genuine, talented, human beings you can ever work with. Keep up the good fight and the good work.
Cons
Not for everyone, you need to come in and know how to move things along on your own or figure it out. The leads will give you great advice, but there is no hand holding. Lastly, salaries can improve, but that's a give in considering the size of the agency and projects. I have faith that will change over time.