Fun place to work - Front Desk Receptionist Hilton Employee Review

3.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Fun yet crazy people, amazing hotel guests - nice corporate culture - free food and transport on shifts. Accomodation also provided.

Cons

- emotional labor can be mentally exhausting and stressful, shifting to blame culture - tasks can be repetitive - management and shift hours can be long and tiring

Explore other reviews about Hilton

5.0
11 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good compensation and hours, friendly managers

Cons

a little bit disorganized and rude customers

3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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