I don't know what to put here - Assistant IT Manager Hilton Employee Review

5.0
17 July 2019
Recommend
CEO approval
Business outlook

Pros

Fun place that brings you a familiar feeling since the first moment that you enter inside the building. Everyone is happy because the ambient is nice and give you a good moment to share

Cons

Depends of which hotel are you working, you could feel that you're a little bit stressed, but it's all because you're trying to do as much things as you can and that is not good for anyone in any place. You should do everything but with "head"

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Hilton Response
6y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

Explore other reviews about Hilton

5.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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