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      Toxic! - Assistant Front Office Manager Hilton Employee Review

      1.0
      2 Oct 2019
      Assistant front office manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Amazing team members, they made it the hardest to leave!

      Cons

      -Management is so toxic. They work you to death with no appreciation. Every day you walk in with so much anxiety becuase you know your walking into a circus. The culture is so toxic and nothing will ever change becuase of the management from the top. I worked at this location for 11 months and saw 5 managers just from the front office come and go.

      avatar
      Hilton Response
      6y
      Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

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      5.0
      27 Apr 2026
      Food and beverage attendant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good managers and employees, Hilton family pricing

      Cons

      Very slow location in Houston

      3.0
      5 June 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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