Things were great for the first few years and then they changed. - Customer Service Representative Hilton Employee Review

Good managers and employees, Hilton family pricing

Very slow location in Houston

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.