Great salary/benefits, but the department needs some work - ECommerce Manager Hilton Employee Review

4.0
18 Jan 2015
Recommend
CEO approval
Business outlook

Pros

- fair compensation - great benefits - cheap travel - lots of leisure time during work - mostly great people - looks good on your resume

Cons

- directors have poor understanding of what our jobs are or how they should accurately be measured - lack of access to data needed to optimize our sites - judged on driving revenue but not given enough autonomy to make strategic decisions on how to drive thay revenue - hostility and distrust between senior managers and directors prevents positive change - portfolio sizes are too large making it difficult to adapt during times of high turnover - leadership let's slackers slide while overloading their good people for extended periods of time - yearly survey is taken, but nothing changes

Explore other reviews about Hilton

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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