All Depends on Location - Bartender / Fitness Attendant / Beach Greeter Hilton Employee Review

3.0
26 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Back when the Boca Raton Resort & Club was a Waldorf Astoria property, it was the gold mine of a great job. Incredible work culture, benefits, beautiful place to work, fair pay. It was my favorite place to be.

Cons

Then I worked at The Ray Hotel in Delray Beach. What a horrendous experience. The filthiest restaurant I've ever been in. Cockroach and bug infested in places I didn't even imagine before. The worst management in all my hospitality experience. We had a 500% turn over rate for management. I could write a book on all the terrible things I experienced there. Do not ever work there.

Explore other reviews about Hilton

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Super friendly, flexible hours, good management

Cons

On your feet for hours, miscellaneous tasks at times

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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