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Holiday Inn Club Vacations

Engaged employer

Inbound call transfer culture problems - Inbound Sales Representative Holiday Inn Club Vacations Employee Review

2.0
26 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Good hours, Flexible shifts and a nice building to work in. Also good initial training program.

Cons

Terrible management, deceptive sales tactics taught by supervisors. Sent home if you dont get a sale in the first ten calls.

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Holiday Inn Club Vacations Response
7y
Hello, Your review includes an allegation that we take very seriously and we would like to speak with you more about this. Can you please email your contact information to integrity@holidayinnclub.com so that we can gather more information and look into your experience?

Explore other reviews about Holiday Inn Club Vacations

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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