HubSpot - Technical Support Engineer HubSpot Employee Review

3.0
9 June 2016
Recommend
CEO approval
Business outlook

Pros

Great people, great food and environment

Cons

Management is all over the place

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HubSpot Response
9y
Hi there, thanks for being part of our technical support team--your team is so critical to our growth and our customer's success, so I deeply appreciate it. Sorry to hear that management is all over the place--in your specific case, I'd love to understand if you feel we (the management team) are all over the place in decision-making or if you're having a specific challenge with manager direction and leadership on your team. Both are obviously concerning in different ways, so if you have any interest in chatting about it, let me know--would love to hear context on how we can improve from your perspective. Most importantly, thank you for sharing your take and for working at HubSpot each day, we're lucky to have you. -Katie

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CEO approval
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Pros

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Cons

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2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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