Not for me - Customer Success HubSpot Employee Review

3.0
11 May 2017
Recommend
CEO approval
Business outlook

Pros

It's a nice office space, with some really great people. Most are excited to be there and there is opportunity to advance your career if you're willing to put in the hours

Cons

I had a hard time making HubSpot my whole life. I felt like I had to in order to be accepted by my coworkers. Work life balance is not working from 8 - 5, and then telling your team that it's family time from 5:30 - 7:30, but then you're available. When you have managers saying these things, it puts too much pressure on employees to be just as readily available, 24/7.

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HubSpot Response
9y
Thanks for spending some time with us at HubSpot, delighted you did. Sorry to hear that you felt pressure around work-life balance--one of our goals is to be a destination for working parents, so hopefully we have improved since you left, but we can always continue to learn and grow there--thanks for the feedback and the review, and for being a HubSpot alum. Sincerely, Katie

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5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

HubSpot is a great product especially with all the addons

Cons

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2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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