They really do care! - Customer Success HubSpot Employee Review

5.0
9 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Working at HubSpot has been an absolute pleasure! I've been lucky to work with some great companies but HubSpot really does come out top. I feel valued and encouraged and I feel that everyone wants me to succeed and is willing to help ensure that happens. I feel absolutely at home and I can be myself, which is one of the most important things to me - and that's not the case in many roles/companies. I'm lucky enough to work with some great people where diversity is standard and learn something new from them every day.

Cons

There really aren't any downsides worth mentioning! Better coffee? :-)

Explore other reviews about HubSpot

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance Lovely colleagues Good salary pay out

Cons

Disruptions of ai - Saaspocalypse How the company pivot in the next 1-2 years will be crucial

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

15
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