Putting the CULT in Culture - Customer Success HubSpot Employee Review

1.0
2 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Office is nice. Product is very good. That's about it.

Cons

This isn’t a place to go if you have experience, it’s a very immature company and the trouble with hiring mostly young people with little experience is it ends up a bit like a school yard. The outcome is some fairly ugly scenes, which are supported by spineless managers which encourages, at best, a lack of accountability and finger pointing, at worst, individual accusations and even worse manager approved bullying. Hubspot is a sweatshop and a cult in Dublin, they live together, work all day together, hangout together in the office late at night, so unsurprisingly promotions happen with in these circles. Benefits are way below industry standards - office bean bag chairs instead of pension contributions. Health care only cover dependents 50% and wages are very low. DB&I is rammed down your throat every day but if you’re a straight white male above 35, you’re wasting your time in Hubspot, opportunities won’t be coming your way. Promotions go to cult members who are wholly unsuited to leadership roles but follow orders at expense of others. There is an underlying narrative dismantle the fact that IT is a mainly male driven industry; my manager would openly admit the he was only hiring women and on another occasion we had to sit through a man bashing 2 hour training about those horrible men in their 'boys club' being unkind to the new girl - delivered by a female... of course. Customers are prioritised over employees, WFH during Covid highlighted this – 6 months before any WFH contribution was made, yet customers were given a free ride at the expense of our targets. My 3 years in Hubspot were a complete waste, people here a so fake and believe their own hype – it is a marketing company after all.

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5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance Lovely colleagues Good salary pay out

Cons

Disruptions of ai - Saaspocalypse How the company pivot in the next 1-2 years will be crucial

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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