A hands-on MBA in a fast growth (and paced) company - Customer Support HubSpot Employee Review

5.0
4 June 2015
Recommend
CEO approval
Business outlook

Pros

Smart people, innovative policies and processes, always something new on the horizon. It's a winning team. You get to mix it up with many different types of roles (developers collaborating with marketers collaborating with services folks, collaborating with sales reps). Very strong brand in our industry. Feels like we're the Apple of marketing software industry.

Cons

Everything is fast. Shifting, changing. Growing team means growing complexity. Things slow down, things get lost in translation, departments inadvertantly working at cross ends. Don't get me wrong, nobody like it when they happens and people always are trying to work things out and work together. Alignment is a regular vocab word around here. The micro culture/work/status is not consistent across teams. But the macro culture is strong.

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5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

this company had great benefits

Cons

no cons that I can think of

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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