Pros
You have the flexibility to choose your work location (at the office, from home, or a hybrid) The salary, though not exceptional for an American IT company, is reasonable.
Cons
Micromanagement. Negative reviews with no empathy all the time. Not so much transparency HubSpot promotes diversity, including an equal gender ratio and inclusion of transgenders, sexual minorities, and people of specific ethnic backgrounds. Sadly, this focus on diversity doesn't extend to the well-being of overall employees. Many colleagues have had to leave due to health issues. Although HubSpot accommodates health issues by modifying KPIs or working style with a doctor's note, the performance review is still based on standard KPIs. Failing to recover within a few months can result in being placed on a pre-PIP. The manager promised this won't change anything, but this can and did impact on career progression and recognition (e.g. missing internal awards due to being on the plan.) Even prior to being placed on s pre-PIP, the message was clear; those with health issues are not be as valued within the organization. During a 1:1, I expressed interest in applying for an internal position, was encouraged to stay in my current role where I am familiar with tasks. Surprisingly, a few weeks later, the suggestion shifted, recommending me to explore opportunities externally. This shows those with health issues are not valued or needed in the company. I wonder how many people had to leave under similar circumstances. Encountering consistent negative feedback results in burnouts, especially when the reviews are not so constructive, as it's not based on fixed standards. With a few managers, I had to have conversations like this: Mgr: "Your response seems fine, but since the customer's score was 'Neutral/Unsatisfied,' we need to discuss. Maybe you could have done B..." Me: "Last time, you suggested A, which is what I tried this time." Mgr: "Flexibility is key. Tailor your response for each ticket." Me: "For future reference, how could I decide I should choose B in this case?" Manager: "It's challenging, but flexibility is important." It's really easy to say "you should have worked differently" in hindsight - how managers believe we can always choose the right path when things are unclear? Even if the approach B is taken, negative responses may still arise due to various factors including product frustration or overall HS experience.
