Good culture, good product, good leadership VERY high quota - SMB Account Executive HubSpot Employee Review

3.0
25 July 2025
Recommend
CEO approval
Business outlook

Pros

HubSpot is a great product and people love it, if you get the right company on the phone it largely sells itself. Decent amount of inbounds to. Leadership is mostly decent people, they aren’t super fast to fire if you’re struggling.

Cons

SMB is a grind. Our quota is 70-100% HIGHER what it is at our competitors and we make the same or less money. Most of your accounts don’t have a dedicated CSM, a lot of small single person businesses only are interested in Starter tools (<1% of your quota) so you have to spend a lot of time on stuff that isn’t getting you to quota. Overcrowded market to (400+ SMB reps and hiring) so it’s tough to find good accounts.

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HubSpot Response
10mo
Thanks for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with our culture, product, and leadership. We also know the SMB role can be a real grind at times, and we appreciate the hard work it takes to succeed in such a competitive space. We hear your concerns around quota expectations, account coverage, and hiring balance. Our sales leadership reviews these factors regularly to make sure reps have the right support and opportunities to hit their goals, and your perspective will be shared with them. Thanks again for the work you’re doing to help HubSpot and our customers grow — it doesn’t go unnoticed. – The Sales Leadership Team

Explore other reviews about HubSpot

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

HubSpot is a great product especially with all the addons

Cons

Need better training into each hub.

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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